Across the towns we drive to from Lexington - Welcome, Spencer, East Spencer, Advance, Denton, Trinity, Granite Quarry, Wallburg, Bermuda Run, Mocksville, Rockwell, Archdale, and the Brown Road area southeast of town - the service area holds about 19,193 households, with roughly 11,737 of those in owner-occupied houses. Median household income across the area sits at $64,562, which tends to track with how many calls end in a full door replacement versus a repair; we see plenty of both. The region sits in a moderate-cold climate band, cold enough that winter is hard on weatherstripping and on steel that's already thin at the bottom panel, but not the kind of cold that cracks slabs the way further north does. None of these towns are the same age inside - a street built in 1962 and one built in 1994 can sit a quarter mile apart - so what we find at your door has more to do with when your particular block went up than with which town it's in.